The Challenge:
Started digitalization but stuck?
And now AI should fix it? It's like a house without a solid foundation - no matter how modern the technology, without a stable base it won't work. So let's first build that foundation properly.
❕Poorly planned digitalization cements outdated workflows that continue to cause errors and waste.
❕Island solutions, incompatibilities, wrong software decisions. New and old systems don't work together.
❕Digitalization without an overall concept and integration leads to missing value for companies and customers.
Digitalization -
The first step toward AI
You don't have to change everything at once - what matters is staying on track. Start with clear, prioritized, and well-prepared projects to achieve initial successes and build acceptance.
Then AI implementation will work too.
Change management: Regular training and feedback loops ensure effective use. Employee acceptance is crucial for transformation success.
Structured communication: Ticket systems document project progress and responsibilities. Chat tools offer quick exchange, important decisions are recorded in the ticket system.
API-based networking: CRM data flows automatically into project management, project summaries get posted to Slack. Data silos avoided through cross-system integration.
Central knowledge platforms: Unified, searchable documentation available to everyone. Everyone finds what they need quickly. A well-organized library of knowledge.
Automated processes: Documents go through digital approval processes without constant follow-up. Saves time and reduces errors.
Data-driven decisions: Complete data collection enables AI-supported process optimization. Requires a solid digital and organizational foundation with clear responsibilities.
Knowledge management: A central knowledge base documents processes and best practices. Forms the foundation for AI-powered chatbots in customer service.
Process integration: A CRM system manages customer relationships centrally and automates marketing activities. Maintenance appointments are proactively offered, birthday greetings sent automatically.
Digital signatures: No more paperwork, approvals happen in seconds. Saves time and hassle.
Modern communication tools: Teams or Slack chats replace endless email threads. Faster, more direct, and transparent.
Efficient document management: Digital personnel files manage employee data, vacation requests, and sick notes centrally. Administrative processes simplified, paper saved.
These aren't extras - they're the new standard. Companies that master these basics are more agile, efficient, and innovative. They adapt faster to changing market conditions and seize new opportunities. And they're ready for the next step: the smart use of AI.
Knowledge Management Quickstart
3-hour workshop for effective knowledge management
Practical workshop for the quick implementation of knowledge management methods.
Workshop Content:
- Basics of modern knowledge management
- Digital tools and best practices
- Quickly implementable documentation strategies
- Effective methods for securing knowledge
Practical Part:
- Analysis of current knowledge processes
- Identification of key knowledge holders
- Development of a concrete approach
What you get:
- A clear strategy for quick successes
- Directly usable documentation templates
- Practical checklists for knowledge transfer
- A concrete first implementation step
Digital Transformation Quickstart Workshop
One-day workshop to analyze and optimize your key digital pain points
A practical workshop where we analyze and optimize your most pressing digital pain points in office processes.
Workshop Content:
Analysis & Assessment (2 hours)
- Review of current processes
- Identification of bottlenecks
- Analysis of optimization potential
Solution Development (3 hours)
- Specific tool recommendations for your situation
- Process optimization through intelligent digitalization
Implementation Planning (3 hours)
- Development of concrete next steps
- Prioritization proposal for measures
What you get:
- Immediately implementable solutions for acute digitalization problems
- Clear roadmap for the most important digitalization steps
- Concrete tool recommendations within your budget
- 30 days of implementation support
Get to Know Us
Transformation doesn't need a perfect plan - that wouldn't work anyway. The HOW lies in taking brave next steps.
We'll accompany you on this journey. Together, we'll achieve quick visible successes and minimize your risk in the digitalization process.
Nothing fits? No worries!
Let's talk.
HOW to succeed?
The art is asking the right questions and taking well-chosen, strong steps. Here's how we support you:
Your Benefits
"Dass Michael schon eine ganze Reihe an Organisationen, Menschen, Strukturen und Prozessen kennengelernt hat, setzt er ein, um bestmögliche Lösungen zu finden. Michael ist ein absolut enthusiastischer Mensch, der nicht müde wird, Dinge zu hinterfragen mit dem Ziel, sie für alle Beteiligten zu verbessern"
"Michael lebt für die Veränderung. Weiterentwicklung von Organisationen und Menschen sowohl strategisch zu konzipieren als auch operativ umzusetzen, ist das, wofür er voll einsteht und sich einsetzt. Perspektivwechsel anzuregen, Standpunkte klar zu vertreten und den Menschen, deren Prozesse und Strukturen Michael verändert, zuzuhören und sie von Anfang mit auf diesen Weg zu nehmen, sind seine Stärken."
"Klasse Workshop. Produktiv und zugleich unterhaltsam."
"Michael has extensive and long-standing experience in the use of agile software development methods. Through his very good knowledge of human nature, his positive thinking and acting and his creative ideas, he actively supports the further development of his environment and the respective organisation. He addresses critical issues, provides potential solutions and options. Working with him is fun, because his extensive knowledge makes him an excellent discussion partner and challenger of own ideas."
"Super effizient! Starke Branchenkenntnis und professionelle Kommunikation."
"Ich bin total begeistert, wir haben geniale Ergebnisse erzielt."
"I have worked with Michael for a year now and it has been an exciting journey. He has a keen eye for quality and has an opinion about development as he comes from a development platform. He understands the complexity of problems, talks to the concerned people to convey the problem in an understandable manner and does a great job with prioritisation and negotiation. He keeps in great touch with the team and strives to ensure that tension and pressure does not affect the team in any manner. Thanks Michael!"
"Frau Wolf schafft den Spagat, Fachchinesisch in kundengerechte Kommunikation zu übersetzen."
"Wir haben eine neue Sicht komplexer Probleme gewonnen. Das wird unsere Herangehensweise nachhaltig verändern."
"Michael is a coach at heart. He lives and breathes agile principles, is open-minded, full of ideas and curiosity, and acts with a great passion for the particular cause he is driving. Team-building, moderation, organizational development and (personal) growth are some of his topics where he acts with outstanding experience. His focus on vision, future and possibilities make challenges doable and are an asset in any project. All the best furthermore :)"
"Die Zusammenarbeit mit Michael Schiller ist absolut empfehlenswert! Als versierter Experte bringt er sowohl Praxiserfahrung mit und ist vertraut mit diversen, abwechslungsreichen Methoden sowie der nötigen theoretischen Einordnung."
"Michael is a very stable person who is not scared to challenge his ideas and to leave his comfort zone for the sake of a product and the satisfaction of the users. He is a very inspiring colleague and is always eager to provide to his teammates the safe environment that will invite them to experiment and to find solutions as a team. Despite his highly technical expertise he is totally open and ready to discuss not only design propositions but also design oriented working methods (scenario writing, design studios, etc.). His talent to adapt defines very well the creativity, the dynamism and the very well-structured thinking of Michael."
"Total erstaunlich, auf welch geniale Ideen ich selbst und die Teilnehmer kamen!"
"Mit Michaels Expertise wurde Delegation Poker zum Schlüssel für klare Führungsrollen und Vertrauen – ein echter Gewinn für unsere Transformation zur ‘Geteilten Führung’!"
"Ein Stratege mit Weitblick, ein Problemversteher & Löser, ein agiler Leader ist zurück auf dem Markt und sucht nach einer Führungsposition (vorzugsweise im Ruhrgebiet). Setzt Euch gerne mit Michael Schiller direkt in Verbindung!"
"As internal stakeholder, I always enjoyed working with Michael! He's a very intelligent and well-structured guy and helped me a lot in making projects happen."
